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Nexgen Software Services

FAQ's

Get Answers To Frequently Asked Questions Including How To Get Access, Billing Questions, Product Questions & Common Terms You Will Hear Used In Nexgen's Software & Daily Training Classes.

Nexgen's Frequently Asked Questions:

Getting Started

What is Nexgen Software?

Nexgen Software Services is a family-owned business with over 28 years of experience helping traders succeed. We specialize in equipping traders of all levels with the tools, support, and strategies needed to win in day trading. Our classes and software are designed for immediate implementation, giving you a clear edge to execute high probability trades and acquire a deeper understanding of the market from day one. The software automates Fibonacci support and resistance by analyzing thousands of turning points in the market. The training documentation and live classes ( run in our Discord ) will teach you how to interpret the software levels effectively, and the trading rules will give you rules for trading to and from the Fibonacci levels generated by the software. Nexgen has been refining and testing the rules since its inception in 1997.

How do I get access to the software free trial?

To begin your free trial period of Nexgen's Software & live education, please follow these steps in our quickstart guide: Click Here

What trading platform's are Nexgen indicators compatible with?

Nexgen Software's indicator packages are compatible with NinjaTrader 8 & TradingView.

Do I need to be an experienced trader to use Nexgen Software?

No, you don’t need to be an expert to use Nexgen Software. Our system is designed to support traders at all levels by simplifying complex Fibonacci analysis. With our educational resources and clear trading rules, you’ll quickly build the skills and confidence needed to trade effectively. Every plan includes lots of tutorials and access to our active community, where you can get help anytime, share strategies, and discuss daily market analysis with other traders.

Do I need a data feed?

You can trade using 10-minute delayed data; however, for the best experience and real-time decision making, we strongly recommend having an active live data subscription—especially if you're using NinjaTrader 8 or TradingView. Live data ensures you’re seeing the most accurate, up-to-the-moment market conditions.

What markets can I trade with Nexgen's Software?

Nexgen Software is not a broker or exchange. It’s a specialized trading and education platform that uses Fibonacci-based signals to support day trading across stocks, options, forex, futures, and crypto. Our system is tightly integrated with NinjaTrader 8 or TradingView, particularly for futures trading. Additionally, Nexgen offers a path to funded futures accounts through our proprietary trading firm.

Software Features & Functionality

What indicators are included with Nexgen Software?

Nexgen Software includes proprietary Fibonacci-based indicators, momentum tracking tools, and market structure analysis for high-probability trade setups. Designed as an all-in-one system for automated trend analysis, high probability levels of support and resistance for trade entry, risk management, and take-profit areas.

The package includes detailed trading plans, clear rules, and live educational support & continued technical support. For a detailed description of what is included when you purchase or lease our software, please scroll down to the table on: This Page

Can I customize the software settings?

Yes, the software offers flexible customization, allowing users to tailor indicator settings to their specific trading preferences.

Does the software provide automatic trade signals?

Nexgen’s goal isn’t to turn you into a robot or make you rely blindly on one—it’s to build real confidence in your trading. While our automated indicators handle the heavy lifting of analysis by identifying Fibonacci levels and market structure in real time, you’re still in control. You’ll learn when and why to take a trade, so every decision is backed by understanding, not guesswork.

Licensing & Subscription

Are there any promotional / discount codes available?

Promotional discount codes aren't always available. For special limited-time offers, discounts are automatically applied and displayed on the prices page of our website once you add a plan to your cart on checkout.

What subscription options are available?

Nexgen's Software Works Exclusively With TradingView & NinjaTrader 8

We offer three different pricing options:

1. Purchase A Lifetime License Of Our NinjaTrader 8 Software Package

2. Purchase A Six-Month Lease Of Our NinjaTrader 8 Software Package

3. Purchase A Six-Month Lease Of Our TradingView Software Package Note: When you lease our NinjaTrader 8 package for six months or purchase a Lifetime License, you’ll receive free access to our TradingView package for six months with a lease or lifetime access with a purchase.

However, if you lease the TradingView package only, it does not include access to the NinjaTrader 8 package. You can visit the pricing page on our website by 👉 Clicking Here

What is included in my subscription/lifetime license?

For a detailed description of what is included when you purchase or lease our software, please scroll down to the table on: This Page

What if I am short on trading capital - is there an option for me?

Regardless of your capital situation, it’s simply smart to trade with a firm’s money instead of risking your own. That’s why we offer Nexgen ProTrader Funding—a program that lets you prove your skills in a simulated evaluation. Once you pass, you’ll gain access to a funded account ranging from $25,000 to $150,000. You trade with our capital, follow the rules, and keep 90-100% of the profits, giving you the freedom to focus on performance, not pressure.

Is there an affiliate program?

Joining the Nexgen Software Affiliate Program is quick and easy. Sign up, and you'll gain access to all the tools you need to promote Nexgen to your audience. Earn 10% of all sales and leases, including residual income!

Is there a refund policy?

Refunds are not available once the software has been activated. Please review our terms and conditions carefully before making a purchase.

Training & Support

What kind of training does Nexgen offer?

We provide live trading classes, recorded webinars, and an extensive knowledge base complete with our time-tested trading rules to help traders understand and use our software effectively.

How can I get help if I have technical issues?

Create a Support Ticket/ Live Chat from our support page on our website or join our Nexgen community on Discord — we’re here to help.

Is there a community for Nexgen traders?

Yes, Nexgen offers a comprehensive live trading class/webinar from Monday to Friday, running from 9 am to 12 noon ET. This provides you with a structured learning opportunity during those hours. However, Nexgen gives you 24/7 access to educational materials on Discord to accommodate your schedule. Additionally, each live event is recorded using YouTube Live, allowing you to watch and review the lessons at your convenience. Learn more about joining the Discord by clicking here

Nexgen's Common Trading Terminology:

Trading Concepts & Risk Management

  • STOP – RISK: The price or amount of money you will risk on a trade.

  • TICKS – PIPS – POINTS: The smallest price increment for an instrument. Example: “I made 20 ticks on that trade” or “I lost 8 ticks on that trade.”

  • TARGET PROFIT EXIT: The price at which you will exit your position with a win.

  • BE (Break Even) – NO RISK – BE+1: Moving your stop to a no-risk position in a trade.

  • GRACEFUL EXIT: Exiting a trade when conditions change against your position to avoid a full loss.

Fibonacci & Market Structure

  • Fibonacci Support: A Blue horizontal line indicates a support area.

  • Fibonacci Resistance: A Red horizontal line indicates a resistance area.

  • Synthetic Fibs – Triggers – Divergences – Mid Bands: Indicators from a different chart plotted on the current chart.

  • HVA Support/Resistance (Line): Market flow green or magenta lines derived from white paint bars on the T3 Market Flow chart, defining key support or resistance.

  • Mid Band: A green or magenta 55-period moving average line running in the middle of the chart.

  • Support (General): Any area that may cause the market to bounce up (e.g., mid-bands, trigger lines, Fibonacci levels).

  • Resistance (General): Any area that may cause the market to bounce down (e.g., mid-bands, trigger lines, Fibonacci levels).

Trigger Lines & Market Trends

  • Triggers: T3 Trigger Lines, including small, large, and synthetic triggers.

  • Small Triggers: The fastest-moving trigger lines (20-period average).

  • Large Triggers: Medium-fast triggers (38-period average).

  • Synthetic Triggers: Larger triggers from a higher time frame, visually "stair-stepping" up and down.

Trigger Line Configurations

  • Strong Look (#1 Look): All triggers are strongly crossed up or down. The small trigger will always be above all others in an uptrend and below all others in a downtrend.

  • Transition Look: Small triggers cross above or below all other triggers for the first time, signaling the start of a trend.

  • Weakening or Inside Look: Small triggers move "inside" larger triggers, signaling a possible trend slowdown.

  • Range Bound – Choppy – Chop: Small triggers are between large and synthetic triggers, indicating a market with no clear trend.

Key Price Levels & Patterns

  • Yellow Dots – One-to-Ones: Fibonacci projection of 100%, marking general support or resistance.

  • Small Swing One-to-Ones: Magenta dots, representing 100% projections from smaller swings plotted by the T3 Fibs ProTrader.

  • Divergence Lines (-#): Lines plotting on top or bottom of bars, showing divergence between T3 MACD BB lines and price.

  • Reversal Bar Marker: The price level at which a new bar in the opposite direction will form.

Trading Terms & Execution

  • Bingo: A term used when a profit target has been reached and filled.

  • Runner: A fraction (usually 25-50%) of contracts left in a trade to capture larger profits, typically in strong trends.

  • Long – Buy – Enter Long: Entering a position expecting prices to increase.

  • Short – Sell: Entering a position expecting prices to decrease.

Trade Probability & Management

  • High-Probability Trade: All indicators across multiple charts align with trade rules.

  • Medium-Probability Trade: Most indicators align, but a small issue exists (e.g., a trouble spot ahead).

  • Low-Probability Trade: The trade setup has multiple conflicting signals, reducing the chance of success.

Market Conditions & Special Cases

  • Termination Area/Condition: A chart condition indicating a high probability of trend reversal.

  • Limit Order – Entry: Placing an order at a specific price before the market reaches it.

  • Gap – Big Gap – Gap to Synthetics: The market is at support/resistance while synthetic triggers are far away.

  • Retracement – Pullback: A temporary price movement against the primary trend.

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