> For the complete documentation index, see [llms.txt](https://nexgen-software-services.gitbook.io/nexgen-pro-trader-funding/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nexgen-software-services.gitbook.io/nexgen-pro-trader-funding/resources/contracts-and-disclaimers/nexgens-zero-refund-anti-fraud-and-enforcement-policy.md). # Nexgen's Zero-Refund, Anti-Fraud & Enforcement Policy Please Review It Carefully Before Subscribing - No Exceptions. *** **This Policy is Effective & Accepted by You Immediately Upon Checkout** By purchasing any product or account from **Nexgen ProTrader Funding**, you affirmatively agree that all sales are final, all access is immediate, and that Nexgen will track, log, and fully enforce these terms permitted by law. *** **1. Service Rendered at Checkout** Upon payment, Nexgen’s proprietary systems automatically generate your account, credentials, and platform access. This constitutes **full delivery of the purchased service**. The sale is complete, and **no refunds or reversals** are available under any circumstances. *** **2. All Sales Final — No Exceptions** All fees — including evaluations, resets, funded activations, renewals, add-ons, and administrative charges — are **non-refundable, non-transferable, and non-disputable**.\ No partial, prorated, or credit-based refunds will ever be issued. *** **3. Subscription Responsibility** Subscriptions are renewed automatically every 30 days. You are solely responsible for cancelling before renewal through your client dashboard. Resets do NOT change your monthly subscription date and will not cancel your subscription. \ Failure to cancel a subscription before billing does not create any right to refund or credit. *** **4. No Refunds for Performance, Preference, or Technical Issues** Refunds will not be granted due to: * Failed evaluations or rule violations * Platform preference or trading performance * Third-party outages (internet, broker, or data) * Misunderstanding of rules or product features All users are expected to review all program terms and conditions before purchase. *** **5. Digital Access Verification & Geo-Tracking** **Nexgen ProTrader Funding actively records every login event**, including: * IP address, geolocation, and device fingerprint * Browser and operating system metadata * Access timestamps and account activity logs * Everything that you do on our system. These logs are maintained and will serve as **verifiable proof of delivery and usage** and may be provided to payment processors, issuing banks, or legal authorities to counter any false claim or dispute. *** **6. Data Retention & Lawful Disclosure** By completing checkout, you grant Nexgen ProTrader Funding permission to retain login, payment, and device data for fraud-prevention and chargeback-defense purposes.\ Nexgen may disclose this information to financial institutions, payment processors, fraud databases, and law enforcement if necessary to defend or enforce this agreement. *** **7. Chargebacks & Payment Disputes** Submitting a chargeback or payment dispute after accepting these terms constitutes **contractual fraud**. Nexgen will immediately: * Terminate all associated accounts and licenses * Submit all digital access and geo-location records as evidence * Report on the incident to banks, processors, and industry watchlists * Engage third-party collections to recover the disputed amount, fees, and legal costs *** **8. Enforcement & Collections** If a payment is reversed, Nexgen reserves the right to recover all associated costs, fees, and damages.\ You agree to pay all reasonable collection and attorney fees incurred to enforce this agreement.\ Nexgen may assign or sell such debt to a licensed collection agency. *** **9. Non-Circumvention & Intellectual Property Ownership** Unauthorized copying, resale, or distribution of any intellectual property or trading tools will result in immediate termination and may lead to civil or criminal prosecution. *** **10. Permanent Account Termination** Any user found to be in violation of or attempting to circumvent this policy will be permanently banned from Nexgen ProTrader Funding and all affiliated programs and forfeit all monies owed by Nexgen ProTrader Funding. \ Future access through alternate accounts or aliases is expressly prohibited. *** **11. Binding Arbitration & Venue** All disputes, claims, or controversies arising from or related to this policy shall be resolved by **binding arbitration** under the rules of the American Arbitration Association.\ Venue and governing law shall be in the **State of Florida, USA.**\ Users waive the right to participate in any class or collective action. *** **12. Discretionary Merchant Credit** In rare cases of verified merchant-side error during activation, Nexgen may, at its sole discretion, offer an account credit as a courtesy.\ This does not create an ongoing obligation or precedent. *** **13. Binding Electronic Signature** Completing checkout requires acknowledgment of this Refund Policy, the Privacy Disclaimer, Security Disclaimer, and Trading Risk Disclaimer.\ By submitting payment, you provide a legally binding **electronic signature** under the U.S. E-SIGN Act (15 U.S.C. §7001). *** **SUMMARY** All sales are final. No refunds, credits, or reversals will be issued.\ Nexgen ProTrader Funding monitors and records all access activity (including IP address, geo-location, and device details) to verify service delivery and defend against chargebacks, fraud, or unauthorized use.\ Attempting a chargeback after purchase authorizes Nexgen to report and collect the full owed balance plus enforcement costs. *** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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