Billing
Nexgen ProTrader Funding Billing Information.
• Billing & Cancellation
Please make sure you read all policies, including the Zero-Refund, Anti-Fraud & Enforcement Policy.
Subscriptions are automatically billed at the end of each paid billing cycle or trial period. You can cancel your subscription at any time; however, you will remain responsible for the full fee of the current billing cycle upon cancellation. You are solely responsible for canceling your account from the dashboard within your desired time frame. If you fail to cancel a monthly subscription, no refunds will be made. If you need assistance, please visit our support page on the site.
• Unused Portions & Trials
Refunds are unavailable for unused service portions, including trial periods. Trial periods cannot be paused or reinstated if a subscription is canceled early, and unused trial days cannot be credited toward billed days.
Please make sure you read all policies, including the Zero-Refund, Anti-Fraud & Enforcement Policy.
• Payment Processing
If a payment is declined, our systems will automatically attempt to process it again. If the payment fails multiple times, the service will be terminated. We reserve the right to amend this policy at any time, so please review it periodically.
• Cancellation Processing
The system may take up to 72 hours to process cancellation requests. You are solely responsible for canceling your account within your desired time frame and for any charges that may occur.
• Billing Cycles
The 30-day billing period will automatically renew your evaluation subscription. Even if you fail to pay the account, the monthly subscription will continue until you cancel it. You can cancel your subscription at any time from the 'My Trading Accounts' section of the trader dashboard.
• Nexgen's Trade Copier
The 30-day billing period will automatically renew your access to Nexgen's trade copier program for those who have opted in. Even if you fail the account, the monthly subscription will continue until you cancel. You can cancel your subscription at any time from the 'Copier' section of the trader dashboard.
• Coupon Codes
If you have a coupon code, please enter it during checkout. A discount code can’t be refunded, adjusted, or exchanged after the purchase is submitted. If you forget to use the coupon code, no adjustments can be made after the order has been submitted.
Please make sure you read all policies, including the Zero-Refund, Anti-Fraud & Enforcement Policy.
• We Use Stripe To Bill You
All major credit cards, including VISA, Mastercard, American Express, and Discover, are accepted.
Nexgen ProTrader Funding reserves the right to amend this policy, so please review it periodically.
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